Clinic Assistant
Job Summary:
Under the direction and supervision of the Clinic Coordinator (Registered Nurse), takes vital signs of participants, escorts participants to exam rooms, prepares participants to be seen in the clinic and assists physician and nurses in provision of examinations and treatment. Ensures exam rooms are prepared for nursing and physician use and stocked with appropriate supplies. Obtains information from participants as directed by the Clinic RN or physician. Participates in clinic meetings and overall planning related to clinic. Accepts other duties as assigned by the Clinic Supervisor and within the CNA scope of practice.
Qualifications and Requirements:
Education:
- High School Diploma or GED
- Current CNA certification in State
Experience:
- Minimum of 1 year working with a frail or elderly population
Skills and Knowledge:
- Knowledge of principles, practices, standards and techniques of a CNA.
- Knowledge of common safety hazards and precautions for a safe work environment
- Knowledge of medical equipment use and maintenance
- Skilled in establishing and maintain effective working relationships with patients, co-workers, medical staff and the public
- Ability to communicate clearly and effectively
- Ability to react calmly and effectively in emergency situations
- Basic computer literacy
Medical Clearance:
Employees must have medical clearance for communicable diseases and up-to-date immunizations, before having direct participant contact.
Competency:
Position specific competencies for the Certified Nursing Assistant will be met prior to assuming participant care.
Physical Demands and Working Conditions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with ADA requirements, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Work Environment:
Employee must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants’ care. The work setting is in an Adult Day Health Center and primary care clinic environment with moderate noise levels and controlled temperatures.
Physical Requirements:
Requires manual and finger dexterity and eye-hand coordination; the ability to use department equipment; and the ability to lift/carry up to 30 pounds using appropriate body mechanics with reasonable accommodation if needed.
Visual, Hearing and Communication Requirements:
Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Ability to communicate by way of the telephone with participants, customers, vendors and staff.
Pressure Factor:
Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled deadlines. Potential for exposure to verbal aggression by client, vendors, and staff.
Environmental Conditions:
May be exposed to a risk of bodily injury through contact with moving instrumentation, toxic substances, medicinal preparations, bodily fluids, communicable diseases and any other conditions common in a healthcare environment. Subject to unpleasant odors.
Duties and Responsibilities:
- Consult each day with the Clinical and Medical staff on managing the participant flow for the day. Assist in prioritizing the scheduling of participants.
- Schedule necessary appointments for participants when requested by supervisor for clinic, specialists and outside medical appointments.
- Document in the medical record as appropriate to scope of practice.
- Perform any necessary filing or clerical duties necessary to complete charting requirements.
- Effectively communicates in clinic meetings.
- Takes vital signs of participants, escorts participants to exam rooms, and prepares participants to be seen in the clinic.
- Report abnormal findings and changes to the Clinic Coordinator or designee.
- Assist participants in disrobing, positions participant in bed, chair or exam table and ensures they are ready to see nurses and physicians as appropriate.
- Perform collection of specimens within scope of practice, as requested by clinical staff.
- Assist physician and nurses with minor diagnostic procedures and treatment. Assists in any medical procedures as requested by staff with training and within scope of practice.
- Maintain exam rooms for necessary supplies and materials and stocks as needed. Prepares list of medical supplies to be ordered.
- Assist in maintaining cleanliness of exam rooms.
- Prepare equipment and aids physician and nurses during treatment, examination and testing of participants.
- Responsible for ensuring all lab specimens are labeled and ready for courier to pick up in a timely manner.
- Maintain inventory of clinic supplies and puts needed supplies on re-order list. Ensures that necessary supplies are always available.
- Act only within the scope of his or her authority to practice.
- Follow all PACE Policies and Procedures and OSHA safety guidelines.
- Maintain the confidentiality of all company procedures, results and information about participants, clients or families.
- Handle potentially infectious specimens with appropriate biohazard precautions and practices standard precautions.
- Maintain safe working environment. Follows Safety Policies and Procedures.
- Participate in continuing education classes and any required staff and training meetings. Maintain professional affiliations and any required certifications.
- Participate in and support Quality Improvement initiatives.
- Perform other duties as required or requested within scope of practice.